Convaise Studio
The no-code platform for organizations to make their customer/citizen interactions via digital assistants intuitive, effective and efficient.
Convaise was already used in
Advantages
Digital Assistants
Digital assistants are AI-based systems that can intuitively support companies and administrations in a wide variety of situations via chat and voice. Assistants can advise users, provide information, replace forms and guide them through processes.
Intuitive
Guided
Standardised
Cost effective
From complex to intuitive in just a few clicks
Simply use existing data, forms and web pages as a basis, customize them in Convaise Studio in just a few clicks and have an assistant created automatically.
1
Data basis
Simply use existing data such as forms, web pages, etc. as a data basis.2
No-Code Platform
With the no-code platform, you can easily perform customizations.3
Digital Assistant
The automatically created assistant can be easily integrated into your channels.Your assistants always under control with Convaise Studio
Convaise Studio is the central platform to manage your intelligent assistants. Store knowledge, have processes modeled, collect user feedback and much more in one place.
Make your communication channels simple and digital with Convaise
Organizations use Convaise for their services and internal processes to digitize, simplify and automate them.
Public Sector
Local city governments are able to transform their processes to self-service by replacing forms with assistants that guide users through bureaucratic processes and provide information for further processing.
Insurances & Banks
A large part of the communication processes between insurance companies and their customers, such as claims and closings, is based on forms and documents. Here, Convaise provides an improved customer experience and more efficiency by replacing forms with AI assistants.
Operations
Recruiting processes are form- and document-based, leading to a number of redundant communication processes and errors that result in high remediation costs and inconvenient onboarding. We replace paperwork with seamless interactions via digital assistants, eliminating redundant HR back-office tasks.
Sector agnostic
Any high-volume external or internal communications process that has the following characteristics can benefit from a transformation with Studio:
- high complexity - unintuitive
- different target audiences (languages, socioeconomic)
- high number of manual steps and associated costs .
- unsatisfactory data quality
- high cost of errors
Known from / Featured in
FAQ
How long does it take to create an assistant?
Depending on the process and integrations, the creation of a new wizard takes between one day and one week. Through AI-based automation, we support you in the creation process, so you can easily create and manage new assistants.
Do you need programming skills to create assistants?
No programming knowledge is required to create and manage assistants in Convaise Studio. For the use of Studio we follow a clear 'no-code' approach.
Can the assistants be connected to existing systems?
Yes. Via Convaise Studio, the assistants can be integrated into existing systems via API calls or email connections, for example, so that you can process the information collected in the conversation in your own systems.
In which channels can the assistants be integrated?
Convaise Assistants can be integrated into websites and apps via iFrame or Javascript snippets. Furthermore, they can also be registered and integrated on platforms like Facebook or Telegram.
You have further questions? Contact us
Data protection and data security
GPDR
The processing of personal data is GDPR compliant. This is determined by data processing orders and a clear user rights concept.
On-Premise Hosting
In addition to the Convaise Cloud, we also offer you the option to run our solution on your own servers or in a hybrid mode.
European Server
The Convaise cloud is operated on servers of our partners Deutsche Telekom and Microsoft in German and European data centers.
Certified infrastructure
The storage and processing of data in the Convaise cloud (Telekom and Microsoft) is based on ISO 27001 and C5 certified infrastructure by the German Federal Office for Information Security.
Data security
All data is encrypted in transport with SSL/TLS and for storage with AES-256.
We perform regular security updates, so our software is always up to date.
Contact
Do you have further questions about data protection and data security at Convaise?