What are convaise AI agents?

convaise AI agents are intelligent digital assistants based on state-of-the-art language models. They can answer questions, conduct consultations, automate workflows and create content - around the clock, in approx. 100 languages and barrier-free.

How quickly can an AI agent be deployed?

Typically, an AI agent is ready for deployment within 14 days. With our AI Administration Assistant for authorities, even within 1 week.

Which data sources can be connected?

Various data sources can be connected: websites, CMS systems, documents (PDF, DOCX, etc.), databases, APIs, and standardized interfaces like XZuFi. The data is automatically kept up to date.

Is convaise GDPR compliant?

Yes. All our systems and models are operated 100% in the EU and are GDPR compliant. User data is not used for training models. More information can be found on our data security page.

Can we manage the agents ourselves?

Yes. With our no-code platform convaise Studio, you can configure your agents, manage knowledge bases, create workflows, customize the design and monitor performance.

Which language model (LLM) does convaise use?

convaise works LLM-agnostically. You decide which language model to use - whether commercial cloud models, open-source models, or a self-hosted model from your organization. This gives you full control over costs, performance and data sovereignty.

How much does an AI chatbot cost?

The cost of an AI chatbot depends on the scope and requirements of your project. convaise offers flexible pricing models based on usage and desired features. Contact us for a personalized quote - the initial consultation is free.

AI Solutions made in Germany

AI Chatbots & Agents for Your Organization

Whether public administration or private enterprise - your personalized convaise AI agents quickly and measurably create value and support you in answering your customers and relieving your teams at the same time. GDPR-compliant, EU AI Act ready, and deployed in no time.

Solutions for Public Administration AI agents for SMEs

Selected customers who have already chosen our AI agents

For the people who turn to you. And the teams behind them.

Public authorities & municipalities

Citizen service that keeps helping after office hours.

Answer questions about documents and responsibilities, schedule appointments and guide people through applications. On your website and over the phone.

Solutions for my administration

Small and medium-sized businesses

Handle customer enquiries while your team is on the job.

Answer standard questions, capture callback requests and collect the necessary details. For example, for service businesses, facility services and property management companies.

Solutions for my business

convaise AI Agents

Intelligent Automation with AI

With convaise, you can quickly, easily and securely create AI agents for your use case. Our agents seamlessly integrate with existing systems (CRM, scheduling, etc.) and can be divided into three categories:

Chat Agents

Chat Agents on Websites - Intelligent, Digital Assistants

Chat agents are interactive AI assistants that can be lightweight integrated into a website or application to answer user questions, provide consultations or start automated processes. The agents work in real-time and measurably improve areas such as customer service or internal processes.

Chat Agents

Task Areas of Chat Agents

Answering Questions

The agent provides answers to user questions and asks intelligent follow-up questions to give informative and accurate answers.

Example

A user asks which documents are needed for a business registration. The chat agent immediately provides a precise answer with the required documents.

Consultation

The agent asks targeted questions to provide a personalized recommendation and consultation.

Example

A prospect wants to know which product is right for them. The agent asks for relevant information to then provide a personalized product recommendation based on the prospect's requirements and circumstances.

Workflow Execution

The agent executes workflows and processes.

Example

An application needs to be submitted. The agent collects all necessary data and information during the conversation, transfers it in the correct format to the target system and sends confirmations to the applicant and recipient.

How does it work?

The chat agent understands and masters natural language, accesses relevant information and uses it – for example through interfaces to third-party systems – to provide structured and context-based answers and to integrate and control existing processes such as appointment bookings, form submissions or status queries.

Benefits of AI Agents

Our AI agents offer numerous advantages for your organization.

Versatile Use Cases

AI agents for customer service, citizen inquiries, social media, documentation, accessibility and much more.

Easy with convaise Studio

Manage all agents effortlessly through convaise Studio: build knowledge bases, customize design, create workflows, configure integrations and monitor performance - all no-code.

Flexible & Customizable

LLM-agnostic: choose your preferred language model (OpenAI, Anthropic, Google, open-source and more). Plus, customize design, language style and features to match your organization and audience.

Cost & Resource Efficient

Typically ready for deployment within 14 days. Relief from day one.

Accessible & Inclusive

Screen reader compatible, voice input and output, easy language and approx. 100 languages.

GDPR Compliant

100% operated in the EU. User data is not used for training models.

The Path to Your AI Agent

Define the use case and target outcome

Define which task the AI agent should handle and who it should help – for example, answering recurring questions, guiding applications, scheduling appointments or creating content. Prioritize the use case with the greatest value and decide how a successful deployment will be measured.

Configure the right AI agent

Start with a preconfigured chat, phone or generation agent, or assemble a tailored solution. Add the required knowledge, select the right capabilities and define which information the agent may collect or provide.

Align dialogue, language and design

Align tone, languages, conversation flow and appearance with your organization and target audiences. Also define when the agent asks follow-up questions, hands over to staff or directs users to other services.

Connect systems and integrate the agent

Embed the agent where it is needed – on your website, over the phone or in internal applications. Use interfaces to connect CMS platforms, specialist applications, scheduling or CRM systems and pass captured data on in a structured format.

Launch, evaluate and improve

Test typical requests before launch and review answers, processes and handovers. In production, convaise Studio shows which topics occur frequently, where users drop off and where knowledge or processes can be improved most effectively.

Data Protection & Security

At convaise, data protection is not an add-on but the foundation. Your data is processed entirely in the EU and protected according to current security standards.

GDPR compliant

100% operated in the EU

Latest and highest security standards

EU AI Act: Transparency built in

Explore data security

convaise Studio

Your assistants do the work. You stay in control.

convaise Studio is the shared workspace for centrally managing the knowledge, appearance, processes and quality of your assistants.

Your information as the foundation

Use existing websites, CMS systems and documents. Connected sources can be updated regularly and automatically.

Review answers before launch

Test typical questions and review answers and sources. This lets you identify missing information or necessary adjustments early.

Map processes and applications

Create predefined workflows or fully natural, AI-guided processes. Capture details in conversation and transfer them directly to specialist applications and third-party systems.